Cancellation & Refunds

At Hotel Gokul, we understand that travel plans can change. Our cancellation and refund policy is designed to be fair, transparent, and guest-friendly.

Cancellation Policy

• Cancellations made 24 hours prior to the check-in time will not incur any cancellation charges.

• Cancellations made within 24 hours of check-in may incur a one-night retention charge.

• For group bookings, cancellation terms may vary based on the booking agreement.

• No refunds will be provided for no-show bookings.

Refund Policy

• Eligible refunds will be processed within 7–10 business days to the original mode of payment.

• In case of delays from the bank or payment gateway, Hotel Gokul will not be held responsible.

• Refunds for bookings made through third-party platforms must be processed through the same platforms.

For any assistance related to cancellations or refunds, please contact our reservation desk.